Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, whether the Government is taking steps to help protect businesses from harmful fake online reviews.

Yes. The Government introduced the Digital Markets, Competition and Consumers (DMCC) Bill on 25 April. The DMCC Bill includes a delegated power to amend the list of automatically unfair practices in the Consumer Protection from Unfair Trading Regulations 2008.

The Government will consult on the use of this power during bill passage with a view to adding practices related to fake and misleading reviews to the list of automatically unfair practices. This will give greater clarity to business on their responsibilities in relation to consumer reviews and allow enforcers to take effective action quickly.