Debt: Telephone Services

(asked on 20th April 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, with reference to the Money and Pensions Service's press release entitled Helplines forecast a call about debt every four minutes in January, published on 20 January 2021, what additional resources his Department plans to provide to ensure the sector is well-placed to scale up quickly to meet increased demand and additional need.


Answered by
John Glen Portrait
John Glen
Paymaster General and Minister for the Cabinet Office
This question was answered on 26th April 2021

The Government recognises the importance of providing a strong financial footing for the debt advice sector and is committed to helping people access the support they need to get their finances back on track.

The Government has agreed to maintain record levels of debt advice funding for the Money and Pension Service in 2021-22, bringing the budget for free debt advice in England to £94.6 million. This is more than a 70% increase since 2019-20 and reflects the Government’s commitment to ensure that appropriate support is available for people in problem debt, especially during this challenging time.

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