Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment he has made of the (a) reliability and (b) efficiency of the company Atruchecks in the provision of covid-19 PCR tests; what customer satisfaction surveys or recent evaluations of that company have been made to date; and if he will make a statement.
The Government has investigated Atruchecks and they have currently been removed from the private providers lists on GOV.UK. Providers may be reinstated to the list if they provide evidence which satisfies the Department that they have undertaken corrective action and provided the Department with evidence to show this. The Department does not conduct customer satisfaction surveys.