Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what support her Department is providing to job seekers with no access to the internet to apply for jobs online.

Throughout the pandemic, Jobcentres have remained open for anyone who needs face-to-face support and cannot be helped in any other way. We have continued to provide vital support to the most vulnerable and those who cannot access our services remotely. Digital and phone options remained as they were, ensuring that customers can access all the help available to them.

From 12 April we restarted face to face services as we returned to our normal opening hours from 9am to 5pm for Jobcentres in England and Wales. We will restart the same face to face service in Scotland from 26 April. All Jobcentre Plus offices across the country have Wi-Fi and computers available for claimants to access the internet.

Our priority continues to be supporting people back into work though our network of dedicated Work Coaches, as we help Britain to build back better from this pandemic.