Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential merits of requiring employers to provide information on workplace pension (a) automatic enrolment and (b) opt-out notices in a non-digital format to assist employees without access to digital communications.

There are no plans to place an additional statutory requirement on businesses to provide non-digital opt-out notices and information on automatic enrolment (AE). Detailed guidance from The Pensions Regulator (TPR) specifically asks employers to consider the appropriateness of the format of the information they are providing to their workers (such as digital access). This is ultimately a choice for individual employers and pension schemes to make based on their own circumstances and considering employee/member needs.

Further guidance from TPR is available to aid employers in fulfilling their AE obligations, including on providing information on AE and the right to opt-out (at section 5). This guidance is available here: Information to workers - automatic enrolment detailed guidance for employers | The Pensions Regulator