Pensions: Advisory Services
(asked on 5th June 2023) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce the average time taken by the Future Pensions Centre to answer calls.
This question was answered on 12th June 2023
Due to the unprecedented high demand of calls, DWP have moved additional staff into this area to help reduce the average time taken to answer calls.