Railways: Compensation

(asked on 26th June 2023) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will make it his policy to direct Train Operating Companies to accept Delay Repay claims from season ticket holders on days following industrial action, measured on the length of the delay experienced based on the regular timetable, as opposed to the reduced service timetables implemented on those days by Train Operating Companies.


Answered by
Huw Merriman Portrait
Huw Merriman
This question was answered on 4th July 2023

Season ticket holders with a flexi, monthly or annual season ticket who are unable to travel on a day affected by industrial action are able to claim 100 per cent Delay Repay compensation for the relevant strike day or days.

There are no plans to extend the current policy for season ticket holders for Delay Repay compensation to days following industrial action.

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