Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Levelling Up, Housing and Communities, if he will issue guidance to housing associations on increasing the transparency of service charge costs.

Registered Providers of social housing (including housing associations) are expected to set transparent and reasonable service charges. The policy statement clarifies that tenants should be supplied with clear information on how service charges are set. Where new or extended services are introduced, and an additional charge may need to be made, registered providers are expected to consult with tenants.