Railways: Compensation

(asked on 10th July 2023) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will take steps to make it a condition in all future rail passenger contracts to for companies to provide delay repay for delays between 15-30 minutes.


Answered by
Huw Merriman Portrait
Huw Merriman
This question was answered on 18th July 2023

Delay Repay compensation for delays from 15-29 minutes is in place at 12 out of 14 DfT contracted train companies. Any proposals to introduce Delay Repay from 15-29 minutes on further rail services would need to be assessed as affordable and considered against other proposals to improve rail services.

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