Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps his Department is taking to increase the financial inclusion of people with a learning disability.

The Government aims to ensure that all people have access to useful and affordable financial products and services. To promote financial inclusion, the Government works closely with the regulators and stakeholders from the public, private and third sectors.

The FCA’s vulnerability guidance requires firms to identify vulnerable customers, which can include those with a learning disability, and to consider the needs of these customers appropriately.

The Consumer Duty builds on this work by raising the standard expected from firms for all customers with a focus on delivering good outcomes and preventing harm.