Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if he will make an assessment of the support that is available to people when submitting a case to the Parliamentary and Health Service Ombudsman.
We have no current plans to make such an assessment. The Patient Advice and Liaison Service available in most hospitals can provide assistance to those wishing to raise a complaint. The independent National Health Service complaints advocacy service also supports those raising a complaint about their NHS care or treatment. The Parliamentary and Health Service Ombudsman provides online guidance and support, including a helpline.