Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what data their Department holds on the average response time to enquiries by Members; and what assessment they have made of the adequacy of that response time.
As detailed in the ‘Guide to Handling Correspondence’ linked in the table below, the Treasury is held to a target of responding to correspondence within 20 working days of receipt.
The Cabinet Office monitors performance data on responses to correspondence from MPs and Peers measuring what percentage of Ministerial Correspondence cases received were answered within 20 working days. The data can be accessed through the link in the table below. So far this quarter, the Treasury has responded to 86% of cases from Members within 20 working days.
Publication link | Page reference |
https://www.gov.uk/government/collections/data-on-responses-to-correspondence-from-mps-and-peers | N/A |
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1008447/Guide_to_Handling_Correspondence_-_July_2021.pdf | Page 6 |