Migrant Help: Standards

(asked on 4th September 2023) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, with reference to the National Audit Office report entitled Asylum Accommodation and support, published 3 July 2020, what recent steps her Department has taken to improve the performance of Migrant Help in operating the Advice, Issue Reporting and Eligibility (AIRE) service.


Answered by
Robert Jenrick Portrait
Robert Jenrick
This question was answered on 12th September 2023

The Home Office continues to work with Migrant Help in line with their contract to ensure that they take all rectification actions to bring about improvements. Migrant Help have increased their headcount to respond to the significant increase in demand for their services which is due to increased volumes of those destitute asylum seekers requiring accommodation.

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