Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if he will take steps to ensure that the concerns of parents and carers are (a) acknowledged and (b) addressed during their child's (i) diagnosis and (ii) treatment.

The advice of the National Health Service is to discuss concerns with the provider of the service early on as they may be able to address the concern quickly. Parents and carers can also raise their concerns through the use of the NHS complaints system, under which the NHS organisation is legally required to acknowledge the complaint within three working days, and work to resolve the complaint in a speedy and efficient manner.