Question to the Ministry of Housing, Communities and Local Government:
To ask the Secretary of State for Communities and Local Government, what information his Department holds on the average satisfaction rating given by tenants relating to maintenance service in public housing in each of the last five years.
Information on tenants' satisfaction in relation to repairs and maintenance in local authority housing for England is reported in the English Housing Survey. The data collected since 2008/9, which cannot be broken down by local authority area, are as follows:
Year | Satisfied % | Dissatisfied % | Neither satisfied nor dissatisfied % |
2008/9 | 63.7 | 28.9 | 7.4 |
2009/10 | 65.1 | 25.3 | 9.5 |
2010/11 | 65.8 | 25.9 | 8.3 |
2011/12 | 65.6 | 25.0 | 9.4 |
Data for 2012/13 are expected to be published in July 2014.