Energy: Billing

(asked on 7th September 2023) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if he will hold discussions with Ofgem on the process for reviewing customer credit balances every six months and avoiding large build-ups of credit.


Answered by
Amanda Solloway Portrait
Amanda Solloway
Government Whip, Lord Commissioner of HM Treasury
This question was answered on 12th September 2023

DESNZ Ministers and officials regularly meet with Ofgem to discuss a range of issues relating to GB energy markets. The regulation of energy supply in Northern Ireland, including the avoidance of large credit balances on customer energy accounts is a devolved matter.

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