Question to the Department for Transport:

To ask the Secretary of State for Transport, what estimate he has made of the number of rail passengers who have been delayed by (a) at least (i) 30 minutes and (ii) one hour and (b) more than two hours in the UK in each year since 2010.

The Department for Transport (DfT) does not hold estimates of the number of rail passengers who have been delayed by (i) at least thirty minutes, (ii) one hour or more, or (iii) more than two hours each year since 2010.

However, DfT recently published (1 October) the compensation amounts paid by TOCs to passengers for delayed journeys since 2009. It shows the total amount of compensation paid to passengers has risen 80% in the past two years, as the government has increased the requirements of train operators to publicise passengers’ rights.