National Highways: Compensation

(asked on 18th September 2023) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will make an estimate of the (a) shortest, (b) longest and (c) average time taken by National Highways to administer a red claim for compensation in each of the last three years.


Answered by
Richard Holden Portrait
Richard Holden
Minister without Portfolio (Cabinet Office)
This question was answered on 16th October 2023

Min Days - Received to Decision (Days) By Financial Year

2020/2021

2021/2022

2022/2023

2023/2024

Other

5

2

1

1

Vehicle Damage

1

2

1

1

Longest time to make decision - Received to Decision (Days) By Financial Year

2020/2021

2021/2022

2022/2023

2023/2024

Other

935

927

727

650

Vehicle Damage

838

423

380

146

Average time to make decision - Received to Decision (Days) By Financial Year

2020/2021

2021/2022

2022/2023

2023/2024

Other

85

91

60

66

Vehicle Damage

76

45

29

55

Overall

77

48

31

55

Reticulating Splines