Health Services: Standards
(asked on 19th September 2023) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if he will make it his policy to introduce the concept of compassionate healthcare across all NHS services in England.
Answered by
Maria Caulfield
Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
This question was answered on 19th October 2023
Compassionate healthcare is expected of all services within the National Health Service in England. The Care Quality Commission (CQC) provides regulatory oversight by assessing service providers on whether services are safe, effective, responsive, well-led and caring. For caring, CQC assesses a service provider on whether staff involve and treat patients with compassion, kindness, dignity, and respect.