Personal Independence Payment

(asked on 13th June 2014) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure claimants experiencing delays in their personal independence payments assessments are kept better informed of the status of their applications.


Answered by
Mike Penning Portrait
Mike Penning
This question was answered on 18th June 2014

We have taken immediate action to ensure that claimants receive all the information they need.

This includes a number of actions:

- SMS updates acknowledging receipt of the ''How your disability affects you'' form.

- Updated Gov.uk to include clear information.

- Detailed information on estimated journey times.

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