Small Businesses: Telephone Services

(asked on 25th March 2024) - View Source

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, pursuant to the Answer of 22 February 2024 to Question 14506 on Small Businesses: Telephone Services, how much her Department spent on the operation of the Business Support Helpline in (a) 2021, (b) 2022 and (c) 2023.


Answered by
Kevin Hollinrake Portrait
Kevin Hollinrake
Minister of State (Department for Business and Trade)
This question was answered on 15th April 2024

The Government supports all types of businesses through its core services, including GOV.UK and Growth Hubs operating in England.

Additionally, we also provide, as part of this package of support, The Business Support Helpline, which provides information, advice, guidance, and support to around 30,000 people in England every year.

The chart below details our last three full years' spending on this service.

Year

Business Support Helpline Spend

2020/21

£4.026m

Years 20/21 expenditure was increased due to scale up activity in response to COVID and UK transition from the EU

2021/22

£1.887m

2022/23

£1.889m

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