General Practitioners

(asked on 25th June 2014) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what measures are currently in place to record the number of missed GP appointments.


Answered by
Dan Poulter Portrait
Dan Poulter
This question was answered on 2nd July 2014

Information is not collected centrally on the number of missed general practitioner (GP) appointments. This is a matter for local organisations. However, NHS England estimates that each year around 12 million GP appointments are missed, at a cost to the system of £162 million.

In order to reduce the number of missed GP appointments, the Prime Minister's Challenge Fund is supporting pilots to ensure appointments are as convenient as possible for the patient. The pilots will offer millions more patients evening and weekend GP appointments, as well as introducing initiatives, such as email and Skype consultations.

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