Access to Work Programme
(asked on 25th June 2014) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many complaints his Department has received on the Access to Work scheme in each of the last five years.
This question was answered on 30th June 2014
Access to Work complaints are handled in accordance with the DWP two tier complaints process. The figures that are available since the introduction of that process are:
Customer complaints received | |||
Year | 2011/12 (Q4 only) | 2012/13 | 2013/14 |
Number of complaints | 121 | 75 | 157 |