Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how much the Government has spent on in-person identity checks for GOV.UK One Login identity verification as of 26 March 2024.

GOV.UK One Login’s face-to-face identity verification route went live on 25 July 2023. The Government Digital Service has, as of 26 March 2024, spent £778,064 on the contract with the Post Office to set up and undertake in-person identity checks.

The public expects quick, secure and user-friendly access to government services. Previously, UK citizens and residents needed to grapple with multiple sign-in methods and identity verification routes when using government services online.

GOV.UK One Login is replacing these duplicative systems across government with a single account and identity checking system. This will make it easier for users to access the services they need, reduce costs to government, and provide stronger protections against fraud.