Correspondence
(asked on 17th July 2014) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, whether he has any plans to increase the number of replies within his Department's working day standard; and if he will make a statement.
This question was answered on 22nd July 2014
The Department aims to maintain or improve upon the current high levels of performance. In 2013 Ministers responded to 97% of correspondence from MPs and Peers within the Department’s working day standard. Officials responded to 97% of correspondence from members of the public within the working day standard in 2013/14.