Question

To ask the Secretary of State for Business, Innovation and Skills, under what timetable his Department plans to phase-out use of telephone lines with the prefix (a) 0845, 0844 and 0843 in accordance with the Cabinet Office guidance on customer service lines published in December 2013 and (b) 03 and 08, where 03 is the primary number under a dual numbering system.

All of the Department’s 0845, 0844 and 0843 numbers have now been replaced with 03 numbers and the 08 numbers will cease to be operational by the end of 2014. Telephone lines with dual numbering will also revert to the 03 number at the same time.