Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, if he will arrange for a reply to be sent to the letter concerning a constituent sent by the hon Member for Walsall North to the Walsall Clinical Commissioning Group on 7 July 2014, which was sent on to NHS England Patient Experience Team in West Bromwich; and if he will inquire into the reasons for the time taken to send a substantive reply to that letter.

NHS England has advised a reply to the hon Member’s letter of 7 July 2014 was issued on the 8 September 2014.

NHS England has also advised the NHS Central Midlands Commissioning Support Unit has sought consent from the hon Member’s constituent to investigate the concerns regarding the level of care received; they are awaiting a response.