Electronic Government

(asked on 8th September 2014) - View Source

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Communities and Local Government, what progress the Permanent Secretary of his Department has made on his objective for delivery of information and transactional services to his Department's users by taking the Digital by Default approach.


Answered by
 Portrait
Kris Hopkins
This question was answered on 24th September 2014

The Department is digital by default; publishing all documents online, except where there is a statutory duty to publish printed copies and when material is targeted at audiences known to have limited access to the internet, such as park home tenants.

Our transactional services are on target to reach 80% digital takeup by 2017.

85 percent of planning appeals in the calendar year to June 2014 were completed on line.

100 percent of national infrastructure planning projects in the calendar year to June 2014 were completed on line.

68 percent of planning applications through the planning portal were completed online in the calendar year to March 2014.

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