Question

To ask the Secretary of State for Business, Innovation and Skills, what proportion of those estimated not to be in receipt of the national minimum wage call the the Pay and Rights Helpline.

Estimates from the Annual Survey of Hours and Earnings for April 2013 show that there were around 279,000 jobs paid below the national minimum wage (NMW) held by people aged 16 and over (which constitutes 1.1% of all employee jobs in the UK labour market).

The number of complaints about the NMW to the Pay and Work Rights Helpline (PWRH) in 2013/14 was 3747 (including some calls up to May 2014). We do not know what number of complaints to the PWRH come from workers who are not paid the NMW. There are a number of other callers who also ring the helpline to obtain advice and are able to have their issue resolved at this stage without needing to make a formal complaint.

During 2013/14, HMRC conducted 1,455 investigations (39% of the number of calls to the PWRH). From the investigations, 47 per cent of the cases were found to be non-compliant, which covers 22,610 workers.