Table 1

Number of Application Processes by Start Date Fiscal Quarter

2012-13

2013-14

2014-15

3

4

1

2

3

4

1

2

4,372

4,747

4,729

4,825

5,309

6,710

5,718

5,065

Notes:

These figures show applications which have been validated meaning they have both been processed by the CQC’s National Customer Service Centre (NCSC) and Registration Inspectors.

The same applicant may be counted more than once in these figures, as a new process is assigned to each Regulatory Activity the applicant is applying for initially, and for each Location and Regulated Activity the applicant is applying to have added to their registration subsequently.

These numbers also include processes which did not result in completion, due to the applicant having withdrawn their application or the process having been terminated by a Registration Inspector, for example when the applicant was asked to re-submit.

It is not possible to provide data for the first two quarters of 2012-13 as it is incomplete.

Table 2 shows the number of application processes the CQC has completed by start date for each fiscal quarter of the last three years.

These figures show completed applications where a Notice of Decision was approved by a Registration Manager.

As at 10 November 2014, CQC has 35,991 registered managers at 38,056 active locations

Table 2

Number of Application Processes Completed by Start Date Fiscal Quarter

2012-13

2013-14

2014-15

Time taken to Completion

3

4

1

2

3

4

1

2

One to two weeks

330

490

379

279

221

237

67

61

Three to four weeks

901

917

889

905

764

919

315

263

Five to six weeks

938

1,066

1,000

973

1,174

1,364

649

490

Seven to eight weeks

794

736

871

1,014

1,222

1,291

798

488

Nine to ten weeks

325

471

512

521

599

717

644

418

11 to 12 weeks

123

145

191

235

236

265

328

182

13 to 14 weeks

74

73

130

123

174

107

174

68

15 to 16 weeks

45

57

73

63

99

87

90

43

17 to 18 weeks

33

27

31

44

44

28

39

3

19 to 20 weeks

12

12

17

13

24

32

30

21 to 30 weeks

35

28

33

32

25

53

57

31 to 52 weeks

12

27

13

22

4

6

Over a year

1

4

1

Total

3,623

4,053

4,139

4,225

4,586

5,106

3,191

2,016

Notes:

The same applicant may be counted more than once in these figures, as a new process is assigned to each Regulatory Activity the applicant is applying for initially, and for any subsequent Location and Regulated Activity that the applicant applies to have added to their registration.

The figures include applications which resulted in a successful registration, as well as applications which resulted in the registration being refused by the CQC. However, owing to the way in which this information is held on the CQC records system, it is not possible to provide separate figures for these two outcomes.

It is also not possible to provide data before 1 October 2012 as it is incomplete.

The difference between number of application processes started and the number of application processes completed can be accounted for through a number of factors. A number of applications will be withdrawn by applicants. Some processes will be terminated by the Registration Inspector (e.g. re-submission of an application). The CQC records system does not break down application processes as approved, refused and withdrawn.