Correspondence
(asked on 11th November 2014) - View Source
Question to the Foreign, Commonwealth & Development Office:
To ask the Secretary of State for Foreign and Commonwealth Affairs, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
This question was answered on 18th November 2014
The Foreign and Commonwealth Office (FCO) continuously reviews the way in which it processes the letters and emails it receives. With regard to the time frame for responding to letters from parliamentarians and members of the public, the FCO follows Cabinet Office guidance on handling correspondence from Members of Parliament, Peers, MEPs and Members of devolved Administrations, which is available online at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf
The Foreign and Commonwealth Office (FCO) continuously reviews the way in which it processes the letters and emails it receives. With regard to the time frame for responding to letters from parliamentarians and members of the public, the FCO follows Cabinet Office guidance on handling correspondence from Members of Parliament, Peers, MEPs and Members of devolved Administrations, which is available online at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf