Correspondence
(asked on 11th November 2014) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
This question was answered on 19th November 2014
The Department for Transport aims to respond to 95% of correspondence from MPs and Peers in 20 working days and to 80% of correspondence from members of the public in 20 working days.
Guidance on handling correspondence from Members of Parliament, Peers, MEPs and Members of devolved Administrations is available online at the following link –