Universal Credit

(asked on 30th January 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people who have made a claim for universal credit did not complete their application.


Answered by
Lord Sharma Portrait
Lord Sharma
This question was answered on 4th February 2019

Based on our internal data for August 2018, in total 28 per cent of claims did not complete the process.

Of this figure around 8 per cent of claims were closed due to non-entitlement, for example because of capital or not passing the Habitual Residence Test. The remainder (around 18 per cent*) were closed due to non-compliance with the process, for example failure to sign a Claimant Commitment and failing to provide evidence to support their claim.

*percentages do not add up to 28 per cent owing to rounding.

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