Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps his Department is taking to ensure its services are available online; and if he will make a statement.

The Department for Transport (DfT) provides 73 online transactions, including services from the Driver and Vehicle Licensing Agency, Highways Agency, the Maritime Accident Investigation Branch and Driver and Vehicle Standards Agency. DfT is transitioning these digital transactions to conform to the Digital by Default Service Standard. In addition to Electronic Vehicle Licensing, the Department has three out of the 25 Digital Exemplars, including View Driving Record, which is Live, and Personalised Registrations and Vehicle Management, which are usable by the public and on track to achieve Live status by April 2015.

Assisted Digital support is in place for each of the services. DfT is committed to continuing to provide multiple channels for accessing its services whilst recognising the savings to the taxpayer that can be realised by encouraging a channel shift to digital wherever and whenever possible, by making its digital services as easy to use as possible in conformance with the Digital by Default Standard.

Our digital team are tasked with improving digital awareness within the Department and ensuring that new developments are delivered in a digital way, whenever possible. They work closely with colleagues in the Cabinet Office and Government Digital Service to promote this approach and put the end user's needs at the heart of all our development, making government services as easy to access and user friendly as possible.

The Department published its Digital Strategy in 2012, which sets out our commitment to raising the bar for our existing digital services, bringing more services online, tackling barriers to entry and helping those not able to use digital to ensure no one is left behind.