Social Services: Complaints
(asked on 25th November 2014) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, how many complaints per 100,000 people were received by the Care Quality Commission (CQC) from (a) members of the public and (b) staff about CQC- regulated services in each social services authority area in England in (i) the last year and (ii) the last five years.
This question was answered on 2nd December 2014
The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. The CQC has advised that the information is not collected by 100,000 population, but has provided information on the number of complaints in the attached tables.