Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, whether her Department has made an estimate of the number of households with telecare devices still to transition from the public switched telephone network to the Digital Voice service.

According to data from the Telecare Services Association (TSA) and Farrpoint, a digital consultancy, there are between 1.7 and 2 million telecare users in the UK; given that devices are readily available to purchase privately, we cannot provide an exact figure. Of these, the TSA estimates that c.500,000 devices are compatible with digital phone lines.

However, some analogue telecare devices may also work on digital networks. DSIT has been working with the Department for Health and Social Care (DHSC) and the telecare industry to raise awareness of the migration and to encourage the testing of analogue devices on digital phone lines. BT and other providers have also set up test labs for telecare suppliers or telecare service providers to test their equipment.