Translation Services
(asked on 3rd February 2015) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce translation and interpretation costs in benefit offices.
This question was answered on 10th February 2015
From April 2014, DWP has not offered Interpreters as a matter of routine to new Jobseeker Allowance (JSA) claimants. There is an expectation that all new JSA claimants will have a level of English which enables them to compete and be successful in the UK labour market. JSA claimants are encouraged to use friends and family as interpreters if this is appropriate.