Driving Licences: Complaints

(asked on 20th February 2015) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how many complaints the DVLA has received about delays in completing a review of an individual's medical information in relation to a driving licence in each year since 2010.


Answered by
 Portrait
Claire Perry
This question was answered on 26th February 2015

Specific reasons for complaints about drivers’ medical cases, such as delays, are not available for 2010 to 2013 and are only available for 2014 onwards. For 2014, there were 2275 complaints due to delays in reviewing medical information.

Data on the total number of complaints about medical driving licence issues since 2010 is held, however, and over the last five years this equates to 0.3% of the total number of applications that required a medical investigation.

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