Question to the Department for Transport:
To ask the Secretary of State for Transport, how many people in the North-West have (a) applied for and (b) received compensation from Northern Rail for (i) delays and (ii) cancellations to services.
The Department does not hold this information. However, in January the Office of Rail and Road (ORR) published rail passenger compensation figures by train operating company (TOC) for the first time, which included the number of claims received and number of claims approved in each period for each TOC.
The figures can be found at: https://dataportal.orr.gov.uk/displayreport/report/html/efefea78-e211-48b1-9f5e-2b9de8792b0c