Jobcentre Plus
(asked on 12th March 2015) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will place in the Library a copy of all appraisal documents used to monitor the performance of Jobcentre Plus jobseeker's allowance advisors.
This question was answered on 17th March 2015
There are no targets for the number of conditionality referrals made by Jobcentre Plus advisors. Frontline advisers’ performance is measured on delivering high quality public services.
A copy of the guidance provided to managers will be placed in the library.