Jobcentres

(asked on 12th March 2015) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what guidance his Department has provided to Jobcentre Plus managers on the place of conditionality referrals in performance appraisals of jobseeker's allowance advisors.


Answered by
Esther McVey Portrait
Esther McVey
This question was answered on 17th March 2015

There are no targets for the number of conditionality referrals made by Jobcentre Plus advisors. Frontline advisers’ performance is measured on delivering high quality public services.

A copy of the guidance provided to managers will be placed in the library.

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