Question to the Department for Transport:

To ask the Secretary of State for Transport, what the (a) average, (b) shortest and (c) longest time taken to conclude investigations of grievances made against the Highways Agency's North of England management team was in each year between 2006 and 2014.

No information is available prior to the HR casework team being set up in June 2008.

The table below shows the average, shortest and longest number of days for grievances concluded in the calendar year:-

When providing this information, the following assumptions have been made:-

1. North of England includes NW and NE Regional Control Centre and associated outstations, and both Leeds and Manchester offices.

2. We are unable to confirm whether the grievance related specifically to the management team.