Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, what assessment (a) his Department and (b) Ofcom have made of the effectiveness of the gaining provider-led notification of transfer process for broadband since its introduction.

A Government call to evidence on switching principles has recently closed. We have committed to legislating for easier switching in the Communications markets, and we are now working with Ofcom to progress this.

Ofcom’s assessment of the costs and benefits of implementing the enhanced process are set out in Chapter 9 athttp://stakeholders.ofcom.org.uk/consultations/consumer-switching-review/.