This question was answered on 22nd January 2025
AI is being used for a range of purposes in the HO, including:
- to improve business delivery as part of overall digital improvements in the department with well-established systems such as e-Gates, to allow entry at the Border; in our passport service, to support online applications; triage tools, which route cases to the appropriate teams; and the Child Abuse Image Database (CAID) Classifier, which helps police officers grade child sexual abuse material (CSAM) more swiftly and reduces their exposure time to harmful content
- to assist the creation of documents and presentations
- to research publicly available documents
- to transcribe meetings
- to summarise information
We are also running several AI trials to test their potential for wider productivity and quality improvements in existing business processes.