Post Offices: ICT

(asked on 8th April 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps is he taking to ensure the Government is held accountable for the decisions and actions of Post Office Limited in the handling of postmasters’ problems with Horizon.


Answered by
 Portrait
Claire Perry
This question was answered on 16th April 2019

The Government recognises the critical role that post offices play in communities and for small businesses across the UK. This is why the Government committed to safeguard the post office network and protect existing rural services. The overall number of post offices across the UK remains at its most stable in decades with over 11,500 branches thanks to significant Government investment of over £2 billion since 2010.

The courts are the right place to hear and resolve what are long-standing issues between some postmasters and the Post Office. While this matter rests with the courts it is inappropriate for the Government to comment further. The legal defence of this litigation and the costs involved in doing so are being handled by Post Office Ltd, which operates as an independent, commercial business within the strategic parameters set by Government.

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