Question to the Home Office:

To ask the Secretary of State for the Home Department, what proportion of (a) fast-track passport applications were being processed within seven days and (b) premium passport applications were processed within four hours in each month in the last 12 months.

Her Majesty’s Passport Office provides urgent services for people who need their passport more quickly.

Where the processing time of an urgent service has been missed at no fault of the customer, they are encouraged to contact the Passport Adviceline to arrange a refund of the relevant element of the fee.