Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 15 April 2019 to Question 243355 on Pension Credit, how many times was the online pension credit toolkit accessed in each year for which data is available.

The Pension Credit toolkit is an on-line tool aimed at agencies and welfare rights organisations to help them encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

The Information available on the number of times the Pension Credit toolkit was accessed is in the table below. This includes data on the number of viewings of the Pension Credit overview page on www.gov.uk which is considered the most likely initial starting point for the public obtaining on line information about Pension Credit.

Notes:

1. Data is for calendar years

2. Data refers to the following webpages

• toolkit landing page
  https://www.gov.uk/government/publications/pension-credit-toolkit
• advice and guidance for stakeholders
  https://www.gov.uk/government/publications/pension-credit-toolkit/pension-credit-toolkit-advice-and-guidance-for-stakeholders
• first page of the main Pension Credit guide for claimants
  https://www.gov.uk/pension-credit

3. Data shows the number of times these webpages were accessed.