Written Questions are submitted by MPs or Lords to receive information from a Department.
|20 Feb 2019, 5:18 p.m.||Universal Credit||Frank Field|
To ask the Secretary of State for Work and Pensions, what the overall satisfaction rate is among claimants for universal credit (a) full service and (b) live service.
Answer (Alok Sharma)
I refer the hon. Member to my answer to the Question 220801.
We no longer differentiate between live and full service as the number of live service cases is reducing rapidly, and because both services operate within the same policy framework.