Dental Services: Standards

(asked on 21st May 2019) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether his Department measures public satisfaction with NHS dental care.


Answered by
Seema Kennedy Portrait
Seema Kennedy
This question was answered on 4th June 2019

The Department measures public satisfaction of National Health Service dental services through National Health Service Outcomes Framework. The NHS Outcomes Framework is also used to monitor the health outcomes of adults and children in England. For NHS dentistry this is captured through 4.4.iii Access to NHS dental services. The indicator uses data collected in the GP Patient Survey to ask whether patients were successful in getting an NHS dental appointment if they tried in the last two years.

Latest data shows that of the respondents that tried to get NHS dental care in the last two years, 85.2% of respondents rated their NHS dental experience as positive.

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