Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the number of additional claims that will be made for pension credit following the limiting of free TV licences to people aged over 75 claiming that benefit.

The BBC made its announcement about future eligibility of free TV licences on Monday 10 June. It is too early for an assessment of the potential impact on additional Pension Credit claims to be made. Official statistics on the take-up of income related benefits, including pension credit at general Great Britain level can be found in the ‘Income-related benefits: estimates of take-up in 2016 to 2017’ publication. https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-2016-to-2017

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on https://gov.uk/ , in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential customers can use the Pension Credit https://www.gov.uk/pension-credit-calculator to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant organisations a fact sheet about Pension Credit and the recent changes for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.